Protect Yourself From Sewage Back Ups
The City of Newark maintains more than 100 miles of sanitary sewer mains located along road rights of way and utility easements. In spite of our best efforts blockages of the mains occur, which can cause sewage to back up into homes and businesses.
The city is generally not responsible or liable for costs associated with the clean up and repair of the damage caused by such an event.
Residents and business owners can take steps to protect themselves from these situations:
- Do not put fats, oils, grease, rags, cloth or disposable diapers, sanitary napkins, or paper products, other than toilet paper, down the drain. These items frequently cause problems in the mains and laterals that cause sewage to back up.
- Standard property insurance typically excludes coverage for damage caused by water backing up into the structure. However, riders can be purchased that will cover some or all of the damages caused by sewage backing up into the home.
- There are also circumstances where it may be prudent to install a back flow device to prevent water from backing up into the home or business. A plumber can help you determine if this would be a good choice.
If a Backup Occurs
In the event that you experience a backup, please call the Water Resources Department at 302-366-7000 (24/7) and we will send a crew out as quickly as possible to determine where the blockage is located. If the blockage is found to be in the City's sewer main, the crew will clear it.
If the blockage is located in the property's lateral (the line coming from the home/building and connecting to the City's sewer main), it is the responsibility of the property owner to make the necessary arrangements to have the line cleared.
Sewer Rate Information
If you have questions regarding this information please call the Department of Public Works and Water Resources at 302-366-7000 during normal business hours and we will do what we can to assist you.