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Water Resources
Water System
The Water Division is responsible for the treatment and distribution of water to our customers, including residential, commercial, industrial, and institutional users. On average, 3.4 million gallons per day are treated and distributed. Newark’s high quality drinking water meets or exceeds all state and federal standards for drinking water.
Sanitary Sewer System
The Sewer Division is responsible for the collection and transmission of all sewage within the City limits of Newark. Sewage originating in the City flows through New Castle County’s system and ultimately to the City of Wilmington’s Regional Wastewater Treatment Facility.
Civic Connect: A Great Resource for City of Newark Residents
Just moved to the City of Newark? Welcome! Or just moved to a different part of town and are unsure of your trash/recycle schedule? No Problem!
The CivicConnect application helps residents obtain information about curbside and drop-off services provided by the City of Newark, as well as services provided by other public agencies.
To locate a service, click on the magnifying glass icon toward the right on the top margin and
simply enter an address or activity in the search box, or use your current location. Your location will then be pinned on the map and relevant information about available curbside and drop-off services will be displayed below. Click here to get started.
InformMe Citizen Notification System:
Staying Updated Has Never Been Easier
The InformMe Citizen Notification System is used by cities across the United States to notify residents about any or all of the following community concerns:
- Crime Alerts
- Electric Utility Alerts
- Megan's Law Notifications
- Meeting Notices (Council/Board/Commissions)
- Refuse/Recycling Changes
- Traffic Alerts
- Water/Sewer Utility Alerts
- Weather-related Alerts
The city of Newark is happy to provide this service to its residents in an effort to keep everyone in our community updated. All you have to do is sign-up, and that's it! However soon it may be warranted, the alerts you chose will be sent via the delivery method(s) you chose. Whether by voicemail, text and/or email notifications, you will be contacted at the same time as everyone else who signed-up.
Please share this information with your friends and neighbors in Newark, and encourage them to sign-up too. It takes only a few minutes, and in case you are unsure which notifications to receive, just remember that you can change your selections whenever you like. Rather than checking on television or online, now you can relax knowing the city will contact you!
Just click here to sign-up!
Note: Individuals with disabilities who need assistance can register by calling the City of Newark at (302) 366-7000.
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Water Resources
Physical Address
220 South Main Street
Newark, DE 19711
Phone: 302-366-7000
Pay Utility Bill
For questions about paying your water bill, call customer service at 302-366 7000.
Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.