FAQs • Newark • CivicEngage

How can I get a refund or credit for an activity?: REFUND/CREDIT/TRANSFER POLICY
Registrants will receive a full refund if the program is cancelled by Newark Parks and Recreation.

If you unable to attend an activity, contact us within 24 hours prior to the start of the program and we will:
a) Credit your account the amount paid (Credits are good for one year from the date of credit);
b) Transfer you to another activity
c) Refund you the amount paid less a processing fee of $10 or 10% of the cost of the program, whichever is greater.

If you are not satisfied with an activity we would like to know why. Please contact us within 5 business days after the last activity meeting and we will: credit your account, transfer you to another activity or refund the amount paid less a processing fee of $10 or 10% of the cost of the program, whichever is greater.

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Parks & Recreation

1. How can I get a refund or credit for an activity?: REFUND/CREDIT/TRANSFER POLICY
Registrants will receive a full refund if the program is cancelled by Newark Parks and Recreation.

If you unable to attend an activity, contact us within 24 hours prior to the start of the program and we will:
a) Credit your account the amount paid (Credits are good for one year from the date of credit);
b) Transfer you to another activity
c) Refund you the amount paid less a processing fee of $10 or 10% of the cost of the program, whichever is greater.

If you are not satisfied with an activity we would like to know why. Please contact us within 5 business days after the last activity meeting and we will: credit your account, transfer you to another activity or refund the amount paid less a processing fee of $10 or 10% of the cost of the program, whichever is greater.

2. How do I find out about a city event?: Visit our Community Events page under Parks & Recreation for details, our City newsletter, or calendar page. If you have any questions about one of our events, please contact the Parks & Recreation Department at (302) 366-7000.

3. How do I register for an activity?: There are four easy ways to register for an activity: WALK-IN, MAIL-IN, or ONLINE!
Online Registration Information

4. How do I know if a game or activity has been canceled?: Call the Leisure Time Hotline at (302) 366-7147.

5. How do I know if I'm a Newark resident?: If you receive an electric bill from the City, then you are a Newark resident. If you receive a bill from Delmarva Power or any other company, then you are not a City of Newark resident.

6. How do I reserve a Park or the George Wilson Center?: To reserve a park or the George Wilson Center, please visit City of Newark’s Parks & Recreation Catalog and navigate to the yellow Facility & Park Rental tab at the top.