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1. What non-utility tax credits or incentives exist?

Tax credits and incentives are available to help you save! Visit Energy Star to learn more about how you can benefit. For state-specific savings opportunities, be sure to check out Energize Delaware’s website for additional information. 

2. Who do I contact to report a power outage after business hours, on a holiday or weekend?

Call the City of Newark's general information number at (302) 366-7000.

3. There’s a street light out in front of my house, whom do I call to get it fixed?

Call the Electric Department at (302) 366-7000 and have the pole number (yellow tag) available when you call.

4. How can I get a new meter installed?

Call the Electric Department at (302) 366-7000.

5. Who do I contact to report a tree trimming concern?

Call the Electric Department at (302) 366-7000 to discuss your concern.

6. Do I need a building permit?

A building permit and an electrical inspection is required for the following: panel change inside dwelling; service entrance replacement from meter box to point of attachment only (requires new meter box); and for service entrance cable replacement between meter box and panel (requires new meter box).

7. Who do I contact about my electric bill?

Call Customer Service at (302) 366-7000.